Can't Complete Bundle (Infinite Loading)

If you notice that upon clicking "Complete Bundle" that your bundle builder page is stuck in an infinite "loading" state - please ensure to check the bundle's display settings (Bundable > Edit > Scroll down to the bottom of the page > Edit Display Settings)

Specifically, you want to avoid the following scenario. When "Note Required" is checked, but "Use Note" isn't, this tricks the bundle builder page into thinking that a note is coming - yet no pop-up appears to enter the note. This causes the bundle builder page to appear that it is infinitely loading. 

Please ensure that both Use Note and Note Required are checked OFF. Save Display Settings and then save your bundle.

Scenario #2: Bundle Product is in "Draft" Status

Every time you create a bundle, Bundable creates a bundle product in your Products section of Shopify. You can find these by going to Products, filtering by Product Type "svi_hidden".

Bundable uses these bundle products to track variants, as every time your customer orders a bundle, it will create a unique variant of this bundle product tracking the metadata of the individual items in the bundle. 

After every 100 variants, a duplicate bundle product will be generated. Please ensure that these bundle products are never marked as "draft" status, or deleted altogether as this will break your bundling experience and will make customers unable to complete their bundle.

This should resolve the issue. If not, please reach out to us as soon as possible at support@soviapps.com

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