Common questions and support documentation
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Customizing Bundle Page
Creating Bundle Categories
Discount not applied in checkout.
Customizing Text and Translation
Can I set up bundles with tiered pricing discounts?
I uninstalled the Coming Soon app, but the page still exists or displays a 404 error. How can I fix this?
How to allow certain urls/pages to not be blocked by my Coming Soon page?
How do I link my third-party email service like Mailchimp with my Coming Soon customer form?
How can customers remove Coming Soon with a password?
I've made edits to my Coming Soon page and have pressed the activate button but it's not translating to the actual page when I try to view it online. How can I fix this?
Is Coming Soon responsive?
What are the optimal image dimensions for the background slider to ensure it doesn't come out blurry or incorrect?
How can I add Facebook pixel tracking and/or Google Analytics to my Coming Soon page?
App is Published, but not Live
Installing the Facebook Reviews Snippet in Your Theme
I installed Sociable, and the review widget was appearing. But now it suddenly stopped. What do I do?
The reviews are not appearing. What's wrong?
Can you add arrows to the left and right of the text slider widget?
Getting Started with Trackable by Sovi Apps
How can I add Order Lookup to my site's navigation?
My Page didn't auto-generate and/or the Reset button doesn't work. What do I do?
Supported Shipping Carriers
Customizing Order Status/Tracking Page
How can I customize the fonts and colours of my Order Lookup page?
The order is shown as being processed / getting ready, even though I know it's shipped. Why?