Supported Shipping Carriers

At this time, USPS, UPS, FedEx, and Canada Post are the only shipping carriers that fully support the new Shopify order status page.

The order status page for shipments made through supported carriers include the shipping map that updates in real time.

The good news is that Shopify is always working to add support for more shipping carriers, so stay tuned!

But what if I use an unsupported carrier?

The order status page does not yet fully support any shipping carriers other than USPS, UPS, FedEx, DHL Express, and Canada Post. However, you should still update your email templates and continue to add tracking numbers to your order fulfillments so that your customers receive an order status URL.
On the order status page, orders made through unsupported carriers still display a tracking number that links to the shipping carrier's website where your customers can get more information about the status of their order.
Unlike supported carriers, the order status will not be displayed, and the pin on the map will not update in real time.

For more information, please visit the following link:

https://help.shopify.com/en/manual/orders/status-tracking/customize-status-tracking#supported-shipping-carriers

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